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Legal

Privacy Policy

Last updated: January 1, 2025

Global Keystone Solutions, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a cash offer request.

1. Information We Collect

We collect information you voluntarily provide when submitting a cash offer request, including: full name, phone number, email address, property address, your situation/reason for selling, and any additional message you provide. We may also automatically collect technical data including IP address, browser type, pages visited, and time/date of your visit through standard web server logs and analytics tools.

2. How We Use Your Information

We use your information to: contact you regarding your cash offer request, evaluate and present a cash offer for your property, communicate with you about the transaction process, send you confirmation and informational emails, comply with legal obligations, and improve our website and services. We do not use your information for any unrelated marketing without your explicit consent.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with: title companies and closing attorneys involved in your transaction, our internal team members who need access to process your request, service providers who assist us in operating our website (under confidentiality agreements), and law enforcement or government agencies when required by law. We do not share your information with any third-party marketers or lead brokers.

4. TCPA Consent and Communications

By submitting our contact form with TCPA consent checked, you expressly authorize Global Keystone Solutions to contact you via telephone calls, text messages, and pre-recorded messages at the phone number provided, including wireless/mobile numbers. Consent is not a condition of any purchase. You may opt out of text messages at any time by replying STOP. Message and data rates may apply. For voice calls, you may request to be placed on our internal do-not-call list by notifying us at globalkeystonesolutionsllc@gmail.com.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted through our website, secure data storage practices, and limited access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, complete any transactions you have initiated, comply with legal obligations, and resolve disputes. If a transaction does not proceed, we retain your information for a period of up to 2 years for record-keeping purposes, after which it is securely deleted.

7. Your Rights

Depending on your state of residence, you may have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to certain exceptions), opt out of certain communications, and file a complaint with applicable regulatory authorities. To exercise any of these rights, contact us at globalkeystonesolutionsllc@gmail.com.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences. We may use Google Analytics or similar tools; these services have their own privacy policies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Global Keystone Solutions, LLC Email: globalkeystonesolutionsllc@gmail.com Phone: (847) 341-6184